TERMS & CONDITIONS:
Welcome to Genevie. By accessing Genevie online, you acknowledge that you have read, understood and accepted these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us. The following terms and conditions may be amended or modified at any time without any prior notice to an individual.
return policy
Doesn’t suit? Change of mind? No problem at all.We only want true love connections at Genevie :)
You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please email anna@genevie.com.au to organise a return
copyright
Copyright and Intellectual Property of this website are owned by Genevie. All content, information, graphics, design and photography are the property of Genevie. No use of these may be made without prior written consent. We understand however that our images may be used on personal blogs as long as credit is given to Genevie with a link to our website.
payment methods
At this time we accept payment through Visa, Mastercard, American Express and Discover.
product disclaimer
Genevie attempts to display all of our products & colours as accurately as possible. All fits, styles, and colors are represented as best as we can. Please see our returns policy if you accidently choose the wrong colour or size. We are always happy to help you get exactly what you need. Genevie cannot guarantee that the colours represented or shown on the website exactly matches the actual product. You will rely solely on your own judgement in using the Website for purchasing products.
return policy
You are entitled to an exchange or refund within 14 days of your purchase. Please note that the product must be returned unused, in original packaging including all tags. In case of refund neither the original shipping cost nor the return shipping cost will be repaid. Please email anna@genevie.com.au to organise a return
payment
All products remain Genevie's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase.
All transfers conducted through Genevie are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
local taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.
additional information
Genevie reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, Genevie has the right to cancel the order and refund any amount paid in the best way. Genevie shall also notify the customer of equivalent replacement products if available.
Squarepace is not responsible for any content, interactions or transfers made on http://genevie.com.au