shipping

Genevie is committed to providing exceptional customer service and quality garments and products.

We endeavour to make sure that all products listed on our website are currently in stock or a due date is clearly shown, and the pricing is true and correct.  

delivery information

australia

Standard delivery times is one week.
If an ordered item is not available, or we are unable to fulfil your order, we will notify you within 1 business day to arrange an agreeable alternative item, a backorder or a full refund.  Once your package is shipped you will receive a notification email and tracking number. All bought items are sent through registered post. Delivery time frames supplied by Genevie are a best estimate only and Genevie will not be liable for any loss or damage suffered by you through any delay in delivery. We advise that you indicate your daytime address for delivery purposes.  

international

We can happily send orders all over the world! Genevie  aims to deliver international orders within two weeks. Orders placed on this website will be shipped internationally using CARBON NEUTRAL courier Sendle.  We provide a tracking number once the goods have been dispatched. Delivery time frames supplied by Genevie are a best estimate only and Genevie will not be liable for any loss or damage suffered by you through any delay in delivery. We advise that you indicate your daytime address for delivery purposes. 
Costs for shipping internationally is calculated at the time of checkout. 
International delivery costs do not include any taxes or duties which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient.

Please feel free to call us for any additional product or sizing information  from Monday to Friday between 9am to 5pm  on +61 412 709 706.